At Ken's Service Center, we take pride in offering the best customer experience to Hanover, MD, Columbia, MD and Ft Meade, MD. We strive to provide our customers with the best experience possible each visit.
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Selected Category: Tire Services
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This pass summer we brought in 4 vehicle for new tires. I must say Ken's Goodyear has the best customer's service out there! They have the most friendly employees ever. No profanity!!!! The shop is super clean with music playing which makes the wait time very relaxing. Bathrooms are super clean. They took the vehicle in all 4 times in timely matter and service was completed with in an 1 1/2 hrs.
It was not a coincidence that Ken's Service Ctr was there for me, it was a God wink! I was so distraught after having driven over a curb and completely pulling the tire from its rim. Imagine a busy New Year's holiday weekend, having no appointment, far from home, and an elderly parent home alone. My service experience " C'est Magnifique!!" Walter, understanding my plight, managed to not only calm me down but he quickly got me back on the road. That's Excellent Customer Service.
A friendly staff and speedy service is to be expected here. I will be recommending to all my friends and family.
Thanks for the truly GREAT service! I had road damage to a tire while driving to NYC, and you promptly replaced all 4 with Goodyear Eagle Asymmetric F1's on my AUDI A4. I am very pleased with performance of the tires, and the whole experience. Thanks again, Eric
Kelly did a excellent job taking care of my wife's car. It's is nice to see a business you can trust Great family business
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