At Ken's Service Center, we take pride in offering the best customer experience to Hanover, MD, Columbia, MD and Ft Meade, MD. We strive to provide our customers with the best experience possible each visit.
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The water pump tension pulley and belt disintegrated on our 2006 Cadillac DTS while pulling a trailer to Pittsburgh on Interstate 70 on a Sunday afternoon outside Cooksville, MD, when absolutely nothing is open or even available with absolutely no available repair garages or overnight accommodations within 20 or more miles. We were able to nurse the car and trailer to a Dunkin' Donuts with AAA towing the car to a hotel in Columbia, MD, for Sunday night. Monday morning I started calling garages, mostly to no avail. Fortunately, I left a message for Ron at Ken's Service. When Ron called back and learned of our problems, his first comment was that he would get us back on the road that day. What a relief! I scanned a picture of the problem and the VIN to Ron so that he could order the parts. Towed the car there and while we had breakfast, the parts arrived and they worked on the car. By 10:30 a.m. the car was repaired by a certified mechanic for a bargain price that I couldn't believe and never expected. We were so thrilled that we couldn't thank them enough. Car ran perfect for the rest of the trip. The work is guaranteed nationally by Goodyear for 2 years. We recommend Ken's Service without any reservations whatsoever. We are absolutely 150% satisfied.
Business reply to this review:
We appreciate the great review and were glad we could help you get back on the road again. Thank you for letting us know you all made back safely.
Ken's Service Center Location:
Hanover, MD – Looking for tires in Hanover, MD then Ken's Service Center has the right tires for your car. Our Hanover, Maryland location offers many Hanover, MD tires that are affordable and other Hanover, MD tire services for your car. They offer auto repair Hanover, MD services to the Hanover, Maryland community including brakes, tune ups, and any other Hanover, MD auto repair services your car might need. Give our Hanover, MD location a call at (410) 859-1644 today to schedule an appointment.
Columbia, MD – Looking for tires in Columbia, MD then Ken's Service Center has the right tires for your car. Our Columbia, Maryland location offers many Columbia, MD tires that are affordable and other Columbia, MD tire services for your car. They offer auto repair Columbia, MD services to the Columbia, Maryland community including brakes, tune ups, and any other Columbia, MD auto repair services your car might need. Give our Columbia, MD location a call at (410) 720-5305 today to schedule an appointment.
Ken's Service Center located in Hanover MD and Columbia MD provides quality automotive products and services to customers in Hanover, MD, Columbia, MD, and Ft. Meade, MD. Ken's Service Center is the leading seller in Hanover, MD for these tire brands Goodyear, Bridgestone and Kelly and offers some great discounts on them. Ken's Service Center also offers services in Tires, Auto Repairs and Wheels for the communities of Hanover, MD, Columbia, MD, and Ft. Meade, MD. Give Ken's Service Center a call to schedule an appointment today!
Hanover, MD
Columbia, MD
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